SASH stands for "Special Alcohol Service Hospitality"

The SASH - Full Course takes approximately 1.5 hours to complete.

Developed in the field since 2009, SASH has helped venues achieve unprecedented heights in patron management outcomes by focusing on their drinking guests' physiology, as well as their psychology. This is achieved by deploying SASH's new and improved patron management techniques.

The course consists of its own unique theory, which it then demonstrates how to implement when dealing with 10 Common Scenarios that take place in alcohol serving venues. The course consists of videos, quizzes and optional work exercises. A Certificate of Completion is awarded upon the course's successful completion.

Scroll down to view a free preview of the course along with its curriculum. (Note: Quizzes in Preview mode are not graded.)



Bulk-buying discounts available from 2 up inclusive.

Contact us for further enquiries.




Course Curriculum


  Introduction and SASH Goals
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  M.A.W. Hospitality
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  10 Common Workplace Scenarios (1-3)
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  S.M.I.L.E. Acronym
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  10 Common Workplace Scenarios (4-10)
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  Final Bits & Pieces
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Please Note: Bulk buying discounts are available from 2 up inclusive.

(Australia: Prices are GST inclusive. You can request an invoice itemising GST post purchase.)